Job Role: Manager – Suicide Prevention Counselling & Phone Services
Location: Remote
Salary: SCHADS Level 8 + super + $15,900 salary packaging

• Empower Positive Change
• Lead a Resilient, Virtual Team
• Drive Clinical Excellence in a Transformative Phase

About the Role & Client

We are seeking an experienced leader for a 12-month role as Manager of a Suicide Prevention Counselling and Phone Service. This position has opened due to the current manager’s 12-month secondment to a new project. You’ll guide the team through a period of growth, ensuring high clinical standards and supporting the professional development of 10 counsellors and 10 phone support workers, with 3 direct reports. The role requires a resilient leader with strong change management skills, capable of sustaining and enhancing established practices in a dynamic, virtual team environment.

About the Service

The service is a leading national postvention program dedicated to supporting individuals and communities impacted by suicide. This vital service provides accessible, high-quality phone and in-person support, with a focus on clinical governance and a client-centered approach.

Key Responsibilities

Clinical Governance & Quality Assurance

• Uphold clinical best practices and regulatory compliance, ensuring safe and effective support for all clients.

Practice Development

• Lead continuous improvement initiatives and develop frameworks to expand and refine counselling practices.

Team Leadership & Support

• Provide mentorship to a multidisciplinary team, with direct management of three senior staff members. Ensure effective team performance, recruitment, and development.

Operational Management

• Oversee daily operations, optimize workflow, and maintain high service delivery standards. Ensure alignment with organizational goals and funding requirements.

Skills & Requirements

• Degree in Psychology, Social Work, or a related discipline.
• Minimum 5 years’ leadership experience in health, community, or social services, ideally with virtual team management expertise.
• Demonstrated resilience, adaptability, and expertise in managing change.
• Commitment to clinical excellence with a background in clinical governance.

Benefits

• Competitive salary with a $15,900 tax-free salary packaging option.
• Work remotely, with occasional travel to connect with your team.
• Contribute to a transformative phase for a nationally recognized mental health service.

How to Apply

To apply for this impactful role, click APPLY, email your resume to emma.leck@evolvetalent.com.au, or contact Emma at 02 9044 9135 for a confidential discussion.

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