Privacy Policy

Last updated: October 2026 · Evolve Talent Pty Ltd ABN: 92 628 725 057

Evolve Talent, including Evolve Healthcare, is a recruitment and labour hire business. We connect candidates and workers with clients in healthcare, construction, mining, facilities management, manufacturing, and safety and environment. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, why we collect it, and how you can access it, correct it or complain. In this policy, “Evolve Talent”, “we” and “us” include Evolve Healthcare, and the policy applies across all our divisions.

Who this policy covers

  • Candidates and job applicants
  • Temporary, contract and agency workers we place, including nurses and allied health professionals
  • Referees
  • Clients and their contacts
  • Website visitors and people who contact us

Records about our own internal employees are generally exempt from the Privacy Act under the employee records exemption, but we still handle them carefully under our internal policies.

What information we collect

Depending on how you deal with us, we may collect:

  • Identity and contact details: name, date of birth, address, email, phone number
  • Career information: CVs, work history, qualifications, licences, skills, salary expectations, interview notes, assessment results and references
  • Compliance and eligibility information: right-to-work and visa status, professional registration (such as AHPRA), Working with Children Check, police checks, licences and tickets
  • Employment and payroll information: tax file number, bank and superannuation details, timesheets, pay records and emergency contacts
  • Health and safety information: workplace incident and near-miss reports, and fitness-for-work information where a role requires it
  • Client information: business contact details, role requirements and feedback about placed workers
  • Website information: IP address, browser type, pages visited and cookie data

Sensitive information. Some of this is sensitive information under the Privacy Act, such as health information, vaccination status and criminal history. We only collect it with your consent, where it is reasonably necessary for a role or required by law, for example health care worker screening. We never use sensitive information to discriminate against you.

How we collect it

We collect information mostly from you directly: when you register or apply on our website, send us your CV, attend an interview, submit timesheets through our FastTrack360 portal, or contact us. We may also collect it from:

  • Referees you nominate
  • Clients, for example feedback on a placement
  • Background check and verification providers, with your consent
  • Professional registers such as AHPRA
  • Job boards and professional networking sites such as LinkedIn, where you’ve made your profile available to recruiters

If you give us information about someone else, such as a referee or emergency contact, please make sure they know you’ve done so.

Why we collect and use it

  • To assess your suitability for roles and match you with opportunities
  • To present you to clients, with your consent before we send your details for a specific role
  • To verify your identity, qualifications, registration and right to work
  • To pay you, manage timesheets and meet tax, superannuation and award obligations
  • To manage workplace health and safety, including incident reports
  • To meet our legal and contractual obligations, including client compliance requirements in healthcare
  • To send you job alerts and updates, which you can opt out of at any time
  • To improve our services and website

Use of AI and automated decision-making

We use approved business AI tools, such as Claude (Team plan) and Microsoft 365 Copilot, to help our consultants draft documents, summarise CVs and interview notes, and compare candidates against job-related criteria. These tools operate under business terms that do not allow your information to be used to train AI models.

Our applicant tracking system Bullhorn uses a computer program to automatically rank applicants for advertised roles. This ranking substantially and directly contributes to which candidates our consultants review first and consider for shortlisting. To rank applicants, it uses information from your application, such as your work history, skills, qualifications, licences and registrations, availability and location. It does not use sensitive information such as health information or criminal history.

The ranking is a guide only. A consultant reviews every candidate before they are rejected, shortlisted or put forward to a client, and no decision about you is made solely by a computer program. If you’d like to know more about how technology was used in assessing your application, or would like a person to reconsider it, contact our Privacy Officer.

Who we share it with

  • Clients considering you for a role, or where you are placed
  • Referees and verification providers, to check your background
  • Payroll, superannuation and insurance providers
  • IT, cloud and software providers that help us run our business, including our ATS, CRM, FastTrack360, Microsoft and Anthropic
  • Government agencies and regulators where the law requires it
  • Professional advisers such as lawyers and auditors

We do not sell your personal information.

Overseas disclosure

Some of our service providers store or process data outside Australia. These are likely to include the United States, for AI and cloud services, Philippines and India. We take reasonable steps to make sure these providers protect your information to the standard the APPs require.

How we store and protect it

We store information electronically in secure systems with access controls and multi-factor authentication, and we limit access to staff who need it. We keep information only as long as we need it for the purposes above or as the law requires, generally 7 years after our last contact with you. After that we securely destroy or de-identify it.

Cookies

Our website uses cookies and analytics tools to understand how visitors use the site. You can turn cookies off in your browser settings, but parts of the site may not work properly.

Accessing and correcting your information

You can ask for a copy of the personal information we hold about you, or ask us to correct it, by contacting our Privacy Officer. We’ll respond within 30 days. If we can’t give you access, we’ll explain why in writing.

Data breaches

If a data breach is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as the Notifiable Data Breaches scheme requires.

Complaints

If you think we’ve mishandled your personal information, please contact our Privacy Officer in writing. We’ll acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you’re not satisfied with our response, you can complain to the OAIC at oaic.gov.au or on 1300 363 992.

Contact our Privacy Officer

Changes to this policy

We review this policy at least once a year and may update it. The current version is always on our website, with the date it was last updated at the top.

Acceptance

You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of use.